Restaurant Shift Managers - Thackerville

Thackerville, OK 73459
12/8/2019

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Position Description

Looking for restaurant Shift Managers who are passionate about delivering the highest quality service to make our customer’s experience unparalleled . The right candidates will have high energy, are driven and have high customer service standards. We are focused on delivering excellence in everything that we do and take immense pride in being part of a winning team.

$14.50 - $17.00 per hour

Responsibilities:
Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the General Managers requests.
Sets PACE & TONE for the shift.
Motivates staff to achieve results.
Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentation, and evaluation.
Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high.
Provides motivation to team through active learning.
Develops a strong teamwork environment.
Conducts meetings shiftly, weekly, monthly, quarterly, or annually as expected to facilitate communication and create synergy.
Builds rapport with all team members through active listening and problem solving skills.
Holds self to a higher standard, being a role model at all times.
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility.
Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility.
Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness.
Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
Assess staffing needs and notify Human Resources your needs on a weekly basis.
Recruit staff when possible.
Establish minimum standards for employee performance and guest service.
Greet guests, escort them to their seats, and present them with menus and wine lists.
Maintain food and equipment inventories, and keep inventory records.
Monitor employee and guest activities in order to ensure liquor regulations are obeyed.
Order and purchase equipment and supplies when directed.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable.
Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
Schedule staff hours and assign duties.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Take dining reservations.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
Ensures each employee who serves or handles alcoholic beverage has a valid Liquor licenses from the ABLE Commission and Chickasaw Mixed Beverage Permit on premise.

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
Uniforms and/or clothing should always be business professional.
Create and support an environment based on “Teamwork” by helping a fellow employees or guests without a second thought.
Superior attendance and punctuality.
Attendance in mandatory meetings, training, workshops, and/or seminars.
Adhere to organization policies and procedures.
Ensures the staffs always wears slip resistant shoes.

Type: Full-time
Pay: $14.00 to $17.00 per HOUR